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For billable projects, ensure each project has a correctly assigned Tempo Team. Each commercial project or customer needs to have a team created with the right percentage of their Full-Time Equivalent (FTE) assignment.
Non-billable project team
The application also counts the hours of team members currently not assigned to any billable project, which are considered non-billable. To set this up correctly, create a special Tempo Team for team members not currently assigned 100% of their time to commercial projects with the right percentage allocated for non-billable work.
Changes and updates to Tempo Teams
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If some of the team members changed their % assignment to the team or left the project for a while and rejoined later, you can set multiple memberships within the same teams. You need to simply add the user again with a new date range and assignment. Please note that if the person already has a membership in the same team within the chosen date range, the membership won’t be saved, so please make sure to set it accurately. Tempo shows only the current membership of the user; the historical ones are hidden. The only solution to check the historical team membership is to delete the latest membership and refresh the page, but it requires recreation of the deleted membership.
Non-billable project team
The application also counts the hours of team members currently not assigned to any billable project, which are considered non-billable. To set this up correctly, create a special Tempo Team for team members not currently assigned 100% of their time to commercial projects with the right percentage allocated for non-billable work.
Part-time employment
For employees intended to have billable work, assign them to teams, and their overall assignment percentage should match their employment percentage. For example, if an employee works 4 out of 5 days in a week, their assignment should be 80% across all teams. Eg. they can work 50% on one billable project and have 30% of the time left for non-billable activities in the adequate internal team.
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