Glossary

Chargeability

The ratio of paid hours to the total hours contributed by team members. It distinguishes between paid and unpaid holidays, reflecting their distinct impact.

Global Chargeability

Calculation of chargeability for individuals within a specific Jira group.

Project Chargeability

Computation of chargeability for individuals within a specific project, based on Tempo Team assignments. This metric assesses potential gains from a project, considering factors like part-time capacity versus internal hours.

Billable Hours

Hours considered billable or eligible for compensation.

Individual Chargeabilty

Calculation of chargeability for a specific person, integrating time logged across all projects, providing insight into individual potential gains.

Team Capacity

Aggregate hours designated for the delivery team, a constant figure aligned with employment agreements, unaffected by vacations or temporary absences.

Individual Capacity

Capacity allocated to an individual employee, reflecting their employment status.

The following terms apply to both individual and team contexts:

Logged Hours

Hours recorded in Tempo Timesheets.

Expected Hours

Anticipated paid hours logged in worklogs for a month by an employee, excluding unpaid holidays. Typically around 160 hours for full-time equivalent (FTE) positions.

Available Hours

Hours available as of a given date, which are yet to be planned and logged by month-end. These hours are subject to allocation as Billable, Nonbillable, or Internal based on decisions. Calculated as Capacity minus Logged Hours.

Missing Hours

Anticipated Hours in worklogs until the end of the preceding day, subtracted from Logged Hours at that point. Summarises all hours that passed and were not logged by the user by the expected time. 

Billable Hours

Logged Hours for billable projects marked as "Billable" in Tempo Timesheets.

Nonbillable Hours

Logged Hours for billable projects not marked as "Billable" in Tempo Timesheets, not compensated by the client.

Internal Hours

Logged Hours for noncommercial projects involving internal company activities.

Paid Leave

All leave types for which employees receive their salary.

Paid Hours

Total hours compensated by the company, including Billable Hours, Internal Hours, and Nonbillable Hours, excluding Unpaid Vacations.

Unpaid Hours

Cumulative hours of unpaid leave.

Unpaid Leave

Total number of days associated with unpaid vacations.

Total Hours

Number of working hours within the chosen date range, excluding weekends and public holidays.